Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions. Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs.
Download the “My Tello” app for free and: • Check the balance for all your Tello products: Plans and Pay As You Go • Start calling in the US and abroad over WiFi at the same costs • Order any plan or upgrade/downgrade your existing plan • Recharge safe and easy or set up Auto Recharge to avoid running out of credit • Manage your account at a glance • View your Tello bills & usage history • Contact Customer Service directly from the app
Easy to use: 1. Download the “My Tello” app for free 2. Log in with your Tello phone number and Tello.com website password 3. Get direct access to your phone contacts 4. Start calling over WiFi 5. Run the “My Tello” app on multiple devices at once
Not a Tello.com client yet? If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get: • Prepaid service, no contract commitment, pure freedom • Flexibility to Build Your Own Plan starting at $5 • Lowest Pay As You Go rates for international calls and texts • The option to keep your old phone number & cell phone • Nationwide coverage • 24/7 Customer Service by email & phone • The same costs and the same phone number when calling over WiFi • Unlimited 2G data, after you've used your LTE data • Data tethering across all your devices for free
*We value your opinion. Please let us know if you like our app!
Having issues with the My Tello application? Please email us at customerservice@Tello.com.
Latest updates
What's new in version 3.11.0
We update the app regularly so we can make it better for you. Thanks for using Tello.
How to install My Tello APK on Android phone or tablet?
Download My Tello APK file from ApkClean, then follow these steps:
Update Phone Settings
Go to your phone Settings page
Tap Security or Applications (varies with device)
Check the Unknown Sources box
Confirm with OK
Go to Downloads
Open Downloads on your device by going to My Files or Files
Tap the APK file you downloaded (com.tello.ui-v3.11.0-ApkClean.apk)
Tap Install when prompted, the APK file you downloaded will be installed on your device.
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading). As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
Don't hesitate to contact us if you have any questions or concerns.
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User's Reivew
5 ★Exactly as advertised. I've never been surprised with extra charges. Absolutely no hassle, ever.
1 ★Not happy with customer service. Half the time no one answers, goes to voicemail then says box is full. Have contacted them via messages & no answer there either. Have been a customer for a long time. Cannot get my messages from my voicemail. When I enter *86 recording says it's not a valid code. Up till now that wasn't important but now it is.aybe someone will see this poor rating & answer me 🤷. I won't hold my breath tho.
4 ★This mobile company offers unlimited text and talk and 1 gig of data for 9 or 10 dollars a month is the best deal no matter how far or wide you look. They are nice on the phone and the service is better then all the budget cell phone providers. The one time I called after hours I received a email and text back the next business day. I am sure some individuals will go through number porting trouble. I think that can happen no matter who you are with. The one thing they are very good about is getting your referral credit/money. You do not have to jump through hoops. You make a referral to anyone and you will get a 10 or 20 dollar credit immediate on your bill. I think they are a simple and direct company with good employees at the moment. If you were treated any different write a review...
1 ★Please remove the phone part of the app and allow native Wi-Fi calling from the built in phone app. Also Visual Voicemail through the phone app would be greatly appreciated.
3 ★The app does not clearly tell me when my bill is due. I have to go to order history to see what day, from the previous month. Otherwise it's fine, the prices are good, and I haven't had any problems service wise or with the app. Just wish it would tell me in bold or as a notification, as a reminder, the exact date when my bill is due.
5 ★This app works great with the Tello service, which is also great. I've never had cell service as easy to use as Tello. The only con I see, is not being able to text from within the app, which they say is coming soon. This is my fifth month of using Tello, and I still haven't seen the "texting within the app" feature enabled 🤷♂️
4 ★Love this app. It actually made a difference in my choosing Tello. Cell signal is poor here, and being able to call using wifi with the app let's me actually understand what people are saying! However it loses a star+ for not allowing incoming calls. Hopefully this will be added in a future update.
1 ★I have 2 phones on my acct. When I added the 2nd line, they messed up and assigned the wrong numbers to the wrong phones, even switched the number on my phone, which didn't need any changing. It took several days to fix. Now, when I try to use the app, even after uninstalling and reinstalling, it only gives info on the 2nd line, not my account. Even tho I'm using it with the first, original phone number.
4 ★Tello is awesome!! I can't tell you how much better it is than everybody else. Cheap prices, customizable plans, and reliable service & data that I can use with my other devices when there's no Wifi through the hotspot function... and they don't charge you extra for it!!! Can't say enough about how much I love their service & options. Plus I'm saving almost $20 each month since I switched from StraightTalk who blocks tethering and doesn't let you customize your coverage on the fly!
5 ★I love Tello! Their prices are unbeatable, they have REAL customer service, and their app is super easy to use. After about a year with them, their pricing changed and my monthly costs DROPPED! That never happens. If you live rural, data and MMS isn't always great, but for the price, you can't beat Tello. 100% recommend.
4 ★A great app, but the "Activity" section combines all phone, text, and data. Since data is on daily basis, you have to scroll through all your texts and calls to find out how much data you used for the day. It would be much better if you could choose calls/texts/data separately.
5 ★I enjoy the app and it's easy to find out what you have as far as data and minutes and time left....as well as when you need to contact customer service there's a tab that makes contacting them super easy. And they do get back to you fast via email.