My Mobile Account Assistant Apk
Latest version 1.9.1
30 Aug 2017
Apk Infos
| Version | 1.9.1 |
| Rating | 1.3/5, based on 462 votes |
| Size | 2 MB |
| Requires Android | Android 4.1+ (Jelly Bean) |
| Author's Notes | Smart, Simple, Secure and Mobile! |
About My Mobile Account Assistant APK
Table Of Contents
Description
Smart, Simple, Secure and Mobile!(You can use this app to review your current account balances and payment history, even if your plan does not require you to file claims).
File claims, attach and upload receipts and view account information for your BESTflexSM Plan and EBC HRASM. My Mobile Account Assistant lets you access the best features of our My Account Assistant web portal, including viewing account balances, filing claims, and attaching receipts and viewing recent payments.
We make filing claims easy
My Mobile Account Assistant lets you file a claim and upload a receipt, at the pharmacy, your provider or anywhere you have access to a 3G or wireless internet connection. Filing a claim for any eligible health care or dependent care expense doesn’t get any easier than this. Complete a few lines on a simple form, upload your receipt using your phone’s camera and tap “Submit.” My Mobile Account Assistant makes filing claims smart, simple, secure and mobile!
Faster than faxing
Claims processing is faster when you file your claim using My Mobile Account Assistant. You’ll never want to fax us another claim again.
Smart, Simple, Secure and Mobile!
My Mobile Account Assistant is smart because it helps you enter claim information correctly, it’s as simple to use as your phone and secure because we don’t save any of your account information in the application.
There’s more to Mobile than just filing claims
You can review your current Account Balances at any time, whether you elect the BESTflex Plan Health Care or Dependent Care FSAs, Limited Health Care FSA or have an Individual Billed Premium Account. If you participate in the EBC HRA, you can view your current EBC HRA balances for any of your coverage types.
Your claims Payment History is available for viewing, too!
Features in detail
* Automatically displays your plans
* View Account Balance and Payment History
* Lists of providers saved for each plan
* Enter and save new providers
Additional features are based on your plan design and can include:
* Filing a claim, including uploading receipts or choose receipts from your phone’s photo library
* Email receipt confirmation of filed claim
* Email notification when claim is processed with link to Claims History
* Prevention of inaccurate claim filing dates
- For service claims dated outside of plan year
- For future dated claims against Health Care Flexible Spending Accounts (FSAs) or the EBC HRA
- For the Health Care FSA or the EBC HRA service claims dated after termination date
Tags: ebcflex, ebc, flex plan, hra, employee benefits corporation, mobile account assistant, fsa
Latest updates
What's new in version 1.9.1
Enhanced Benefit Card transaction statuses.Fixed links on login page as well as other minor bug.
How to install My Mobile Account Assistant APK on Android phone or tablet?
Download My Mobile Account Assistant APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.ebcflex.acctassist-v1.9.1-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 1.9.1 (143) | 2 MB |
Questions & Answers
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As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
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User's Reivew
1 ★After I downloaded it, there was a Menu retrieval error.... could not get passed this. Had a reload button, but did not work.
1 ★This app used to be great, but now it won't load. All you get is a menu error. Uninstalling and reinstalling didn't work either. So disappointed.
2 ★It stopped working. "Menu retrieval error" I removed and reinstalled twice. Still not working. Otherwise easy app to use. Looks like I'm not only one having issue 😡
4 ★To those who have the same "web page menu error" that I was getting... if you have an Android device, go into Settings, then Apps, select the EBC Account Assistant app, then select Storage, then clear the cache and the data storage. You will get a message that clearing the data storage for this app will remove all of the app stored data, Yes. Close the app and re-open. It should work fine now.
4 ★I emailed the company about the "menu retrieval error". Below is the reply that I tested and worked on my phone: "To fix the menu retrieval error, you will want to access your phone’s settings and select to view apps & notifications. You will then want to select our app, which will show as AccountAssistant, and then select the storage option for the app. There will be two buttons on the screen, clear storage/date and clear cache, and you will want to select both of these options."
1 ★The app was great, until it stopped working completely. I get "menu retrieval error" every time I try to open it. Tried uninstalling and reinstalling. No luck. Wonder if it's another Android 10 problem. Co-worker has iPhone and his app works. Until this is addressed ( so far not even a response from developer), I give it 0 stars. Useless.
1 ★It gives menu loading error every time I attempt to open it. Useless.
1 ★Every time I bring up the app, I get a menu retrieval error. It offers me to press "retry". This does nothing. I continue to get the same error. I have tried to uninstall and then reinstall the app, but this doesn't help, either. This makes it very difficult to review and work on my benefits whenever I want. Very disappointed.
3 ★Currently not working even after uninstalling and reinstalling. Says menu error.
1 ★Look below for fix. Open app in settings, clear cache and clear storage on app. Reopen app. Still frustrating.....
1 ★Needs to be fixed ASAP!!this was an amazing app until now. It wont let me load the log on screen since June 2019,it displays "menu reveal error". This only happens on my galaxy s10+. When I tried on my husbands galaxy s8+ app works just fine. I dont always have use of my husbands phone. Please fix the problem
4 ★Menu Retrieval Error FIXED Got an email today and this worked for my Samsung 8 Plus "Thank you for reaching out to us. To have the menu retrieval error corrected, you will want to access the settings on your phone and then select apps & notifications. You will then be able to select our app, which will show as AccountAssistant, and then select storage. There will be two options available for you, clear storage and clear cache. You will want to select both of these options and then restart the mobile app, which will allow you to log in and access your account from your phone again."
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