Freshdesk Apk

Freshdesk Apk

Latest version 9.2.5
29 Jan 2025

Older Versions

Apk Infos

Version9.2.5
Rating4.4/5, based on 8,535 votes
Size‎72.8 MB
Requires AndroidAndroid 9.0.+ (Pie)
Author's NotesStreamline your support and make customers happy

About Freshdesk APK

Freshdesk APK Download for Android
Freshdesk APK Download for Android

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

Latest updates

What's new in version 9.2.5

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

How to install Freshdesk APK on Android phone or tablet?

Download Freshdesk APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.freshdesk.helpdesk-v9.2.5-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

9.2.5 (884)72.8 MB
9.2.4 (883)72.8 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

5 ★Good
4 ★Good app, I wish I could set my teams availability so I didn't have to login to the site on my phone when they call in sick.
5 ★Offers convenience in keeping track of tickets for a quick check
5 ★Excelent
5 ★Nice feature
5 ★App is amazing (mobile)
5 ★A solid and usable ticket system.
5 ★It is great! Needs a dark mode though...
5 ★A home screen widget for freshdesk would be a big plus. This would ease the users to check tickets and other details without opening the app itself. Dev team kindly consider. Thank you!
5 ★Easy to use