SysAid Helpdesk Apk

SysAid Helpdesk Apk

Latest version 1.1.6
05 Dec 2022

Older Versions

Apk Infos

Version1.1.6
Rating3.4/5, based on 24 votes
Size‎9.7 MB
Requires AndroidAndroid 4.1+ (Jelly Bean)
Author's NotesProvide complete help desk support from your Android device!

About SysAid Helpdesk APK

SysAid Helpdesk APK Download for Android
SysAid Helpdesk APK Download for Android

Description

SysAid Help Desk App gives you the flexibility you need to deliver superior help desk support - straight from your Android device!


What You Get:


SysAid Help Desk App allows you to respond to service requests anywhere, anytime. Whether you’re on the road or simply away from your computer, manage your IT help desk and assets on the go, and wherever life takes you.

With the trademark simplicity and ease-of-use of SysAid’s IT Management platform, SysAid Help Desk App allows you to:

- View all service requests assigned to your team
- Update the status, priority, due date, and other fields of a service request
- Create new service requests
- Filter help desk lists per field
- Navigate between views in a UI that's specially designed for your Android

About SysAid Help Desk :

SysAid Help Desk App is a free application included in SysAid IT Management Software, a robust tool specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Help Desk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.
Stay on track, in-the-know, and improve your IT performance with SysAid.

For More Information:

For more information about SysAid IT Help Desk Software, please visit https://www.sysaid.com/help-desk-software/mobile-apps

Latest updates

What's new in version 1.1.6

What’s new:
- Push notifications for SR updates (requires SysAid version 18.1.52 and above)
- Support for second-level categories (requires SysAid version 18.1.52 and above)
- Bug fixes

How to install SysAid Helpdesk APK on Android phone or tablet?

Download SysAid Helpdesk APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.sysaid.helpdesk-v1.1.6-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

1.1.6 (46)9.7 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

1 ★Notification sync is broken. Adding activities is broken. The settings UIis as clunky as the rest of the Sysaid experience.
1 ★Finally got my login to work. Now getting 3rd level category error likeother reviewers. Unfortunately the mobile site is also terrible. Hoping toditch SysAid when the licence is next due for renewal...
1 ★Would love to use this however I just get an error of "invalid field name:third_level_category" and no tickets display.
1 ★Invalid 3rd level cat error, can't do anything
1 ★Unable to use. Invalid field name error.
4 ★Looking better. Still need to have push notifications working before i can use it regularly
1 ★Where's the push notifications?
5 ★Great app! Love it. I use it daily.
5 ★Good