i-net HelpDesk Mobile Apk
Apk Infos
| Version | 3.7.1 |
| Rating | 5.0/5, based on 1 votes |
| Size | 3.1 MB |
| Requires Android | Android 6.0+ (Marshmallow) |
| Author's Notes | i-net HelpDesk, Your Service Desk. TO GO. |
About i-net HelpDesk Mobile APK
Table Of Contents
Description
The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.
MAIN FUNCTIONS
- Log in as supporter or dispatcher
- Access to requests and inquiries according to configured permissions
- Display details of the requests, including the processing steps
- Answer requests by email
- Edit requests (e.g. edit, finish, re-submit, set appointments …)
- Enable the customer to sign a processing step
- Variable view of requests (grouping, sorting)
- Create new requests
- Escalate requests to other resources
- Add, view and download attachments
- Search for requests (open and completed)
PREQUISITES
To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.
An HTTPS connection is recommended for secure access. Only valid certificates are accepted.
CHECK OUT THE I-NET HELPDESK
You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.
If you want to test the i-net HelpDesk server internally, and with your data, you can download the software free as a trial version from our website www.inetsoftware.de/de/helpdesk. The trial version is limited to 60 days and has no restrictions during this period.
SUPPORT
We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the settings of the app.
During the 60-day trial period of the i-net HelpDesk you will also receive free telephone support.
Latest updates
What's new in version 3.7.1
* Minor bug fixesHow to install i-net HelpDesk Mobile APK on Android phone or tablet?
Download i-net HelpDesk Mobile APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.inet.helpdesk.android-v3.7.1-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 3.7.1 (29) | 3.1 MB |
| 3.7 (28) | 2.3 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
Don't hesitate to contact us if you have any questions or concerns.
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