Jitbit Helpdesk Apk
Apk Infos
| Version | 4.11.2 |
| Rating | 2.6/5, based on 75 votes |
| Size | 11.1 MB |
| Requires Android | Android 5.1+ (Lollipop) |
| Author's Notes | Android-client for the Jitbit Hepdesk ticketing system. |
About Jitbit Helpdesk APK
Table Of Contents
Description
Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Latest updates
What's new in version 4.11.2
* Add support for Multiselect dropdown custom field type* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
How to install Jitbit Helpdesk APK on Android phone or tablet?
Download Jitbit Helpdesk APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.jitbit.helpdesk2-v4.11.2-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 4.11.2 (411200) | 11.1 MB |
Questions & Answers
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As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
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