LiveAgent Apk

LiveAgent Apk

Latest version 2.5.6
01 Dec 2023

Older Versions

Apk Infos

Version2.5.6
Rating2.8/5, based on 171 votes
Size‎3.2 MB
Requires AndroidAndroid 4.4+ (KitKat)
Author's NotesLiveAgent is multi-channel help desk software designed for SMB and mid market.

About LiveAgent APK

LiveAgent APK Download for Android
LiveAgent APK Download for Android

Description

LiveAgent is a multi-channel help desk system used by thousands of companies worldwide. Support your customers over all communication channels - email, chat, Facebook, Twitter, phone, web, forums and more from one place!

LiveAgent for Android - Full customer support in your hand. Chat with your customers, solve tickets and be more productive on-the-go!


Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket

IMPORTANT NOTICE:
Even though it's possible to install this app on Android version 4.X, we're sorry but the application is no longer supported on this OS version.

LiveAgent server side supported version:
5.17.23.1 or higher

Latest updates

What's new in version 2.5.6

- preventing screen-off while active chat is opened
- fixed format of system message
- fixed downloading attachments
- fixed creating new ticket
- fixed notifications
- performance improvements
- security fixes
- updated translations

How to install LiveAgent APK on Android phone or tablet?

Download LiveAgent APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.qualityunit.liveagent-v2.5.6-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

2.5.6 (49)3.2 MB
2.5.4 (47)3.3 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

3 ★Very simplified version and buggy. Not often updated.
3 ★I use this app regularly alongside the desktop version. The desktop version is ok with good features but the mobile version lacks the ability to send pictures in chat, that is very inconvenient. Sometimes the app will lag too, especially while sending links, if those problems are solved, app will be perfect
1 ★Ticket listing is a mess. Not possible to see last tickets
5 ★Works perfectly
2 ★Lol that's make no sense... The main reason why I would use this app is to answer customers call directly from my phones while on road or out of office... Just catch sound from mic and provide output to Twillio API. If you offer custom development, i'll pay for that.
2 ★since yesterday all tickets are random and not sorted by time they were created. I have to scroll down to find the tickets if they are not new tickets. new tickets I can see in new filter. fix fast I use this extensively if not I will have to look to other app for use.
5 ★Easy to set up and use. Has many features but not overwhelming. We love the chat it is superb. A world class customer support application grab this one NOW for your business. There should be a way to bulk delete tickets.
3 ★how to make it silence? or enable sound only for tickets assigned to me?
1 ★App don't allow to do anything masive also the tickets are randomly appear I use the Web version instead. App really need to improvement
2 ★Cant sign in as user
4 ★Live Agent is the answer to online communication with your customers, we love it
5 ★Near perfect! Thank you guys for constantly improving the app!