ServiceDesk Plus | On-premises Apk
Apk Infos
| Version | 6.0.6 |
| Rating | 2.7/5, based on 1,113 votes |
| Size | 41.8 MB |
| Requires Android | Android 6.0+ (Marshmallow) |
| Author's Notes | Deliver exceptional service experiences across IT, HR, Facilities, and more |
About ServiceDesk Plus | On-premises APK
Table Of Contents
Description
Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities.Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.
*Additional features:*
Review and approve service requests and changes from your mobile device.
Get real-time notifications on request assignments, replies, and approvals.
Chat with end users right from the app.
Create custom views and tailor the app to your preferences.
If you haven't installed ServiceDesk Plus yet, go ahead and try out the fully featured, 30-day, free trial at mnge.it/try-ITSM-now.
Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.
Latest updates
What's new in version 6.0.6
Version 6.0.6:1. Supported Task additional fields from SDP 14500.
2. Sort by Due-by Date option supported in requests list.
3. Fixed SD-126228: Mobile application is not in sync with the field and form rules created for UDF Fields in Build 14830.
How to install ServiceDesk Plus | On-premises APK on Android phone or tablet?
Download ServiceDesk Plus | On-premises APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.manageengine.sdp-v6.0.6-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 6.0.6 (74) | 41.8 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
Don't hesitate to contact us if you have any questions or concerns.
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