ServiceDesk Plus MSP Apk

ServiceDesk Plus MSP Apk

Latest version 5.9.3
02 Feb 2025

Older Versions

Apk Infos

Version5.9.3
Rating2.6/5, based on 228 votes
Size‎35.5 MB
Requires AndroidAndroid 6.0+ (Marshmallow)
Author's NotesHandle multiple accounts in a single help desk.

About ServiceDesk Plus MSP APK

ServiceDesk Plus MSP APK Download for Android
ServiceDesk Plus MSP APK Download for Android

Description

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

Latest updates

What's new in version 5.9.3

Version 5.9.3:
1. This version is compatible with server build 14900.
2. Resource images and details are supported in the Add/Edit Request & Request Properties pages from server build 14900.
3. Refer Additional Fields RAF are supported in the Add/Edit Request from server build 14900.

How to install ServiceDesk Plus MSP APK on Android phone or tablet?

Download ServiceDesk Plus MSP APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.manageengine.sdp.msp-v5.9.3-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

5.9.3 (47)35.5 MB
5.9.2 (46)35.4 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

3 ★I find that using the mobile app slows me down because of the layout. It's difficult to visually distinguish between requests. It also Lacks it also lacks the ability to start a timer with one click. I would like app to look and work more like the ServiceDesk Plus, cloud version.
2 ★After selection employee serial number not reachable
1 ★Bug problem
1 ★Application is crashing all the time when i open the app after entering my credentials.
5 ★Manage Engine has helpmed me to fix the issue with my app, thanks guys, I can now use my mobile app with no issues ‐---‐------------ Edit:logging out and logging back in only resolves the issue for a couple of hours! Need a permanent fix I can't login to the app from my Samsung Note 20 Error: Login failed because of incompatible mobile app. Upgrade your mobile app and try again... The app is already running on the latest version
1 ★App won't start up at all
1 ★Crashes everytime it asks for location
3 ★Historically has been a valuable app. They are taking too long to fix the crashing issue. It has made using their product more inconvenient. I've noticed a decline in product support as well.
1 ★First Time response time/date is not reflecting on the SDP Server if worklog is added via the android app. Which makes the app to not serve the purpose of using the app in the first place. Kindly fix this issue.
1 ★Tiene muchos errores y no se corrigen a tiempo.