DSB app. A part of your journey. Tickets, cards, and traffic information.
In the DSB app you can buy tickets and commuter cards and see current traffic information and an overview of departures.
You can buy tickets, and make seat reservations, incl. commuter seat reservations. You can buy DSB Orange and DSB Orange Fri tickets as well.
You can buy and renew commuter cards and Øresund cards or try Commute20 if you work from home some of the weekdays. If you have a Youthcard you can receive it in the app if it is created by DSB.
You can use the DSB app as a guest or create a DSB Plus profile and get access to more products and services. You get the possibility to transfer tickets and cards that are not yet valid and receive notifications with information if your journey is changed or delayed. You can earn points for snacks for your journey as well.
It is possible to refund tickets and cards in the app following the current rules.
If you experience errors in connection with the use of the DSB tickets and cards, please contact:
DSB Customer Center Tel.: 70 13 14 15
You can also write: https://www.dsb.dk/kundeservice/
Open every day from 7AM-8PM
Latest updates
What's new in version 2.8.1.11800
- For our Check in product we have improved the ability to check in under ground by using Bluetooth. Check in is a 100% digital product where you Check in when starting your trip and Check out when you have completed your trip. By checking in with the DSB app you often achieve similar prices as using a personal rejsekort. With special access, it is now possible to check in with the DSB app. Read more on dsb.dk. - Minor bug fixes
How to install DSB App APK on Android phone or tablet?
Download DSB App APK file from ApkClean, then follow these steps:
Update Phone Settings
Go to your phone Settings page
Tap Security or Applications (varies with device)
Check the Unknown Sources box
Confirm with OK
Go to Downloads
Open Downloads on your device by going to My Files or Files
Tap the APK file you downloaded (dk.dsb.nda.android-v2.8.1.11800-ApkClean.apk)
Tap Install when prompted, the APK file you downloaded will be installed on your device.
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading). As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
Don't hesitate to contact us if you have any questions or concerns.
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User's Reivew
3 ★too troublesome to just get metro ticket
2 ★The rules for each type of tickets and seats are not always clearly stated in the app (or terms and conditions within the app), which lead to frustrating situations that could have otherwise been easily avoided. Also it's important to note that some type of tickets are only available to purchase through the website and not the app for whatever reason, which adds to a sub-par user experience.
3 ★Please make a centralized system of information. What is shown on the train station to be shown on the app as well. I travelled 4 stops with the wrong train because those 2 weren't in sync. Furthermore, just about now, the train leaving from Roskilde st. At 21.22 had 2 minutes delay and the track was changed. But the app didnt mention anything about it and luckily i had those 1 minute plus the delay(2min) to switch to the correct track nr. Which was shown only on the board at the train station.
3 ★First install failed, could not log in. After reading reviews about similar problems, chose to give it a week for the programmers to sort out the issue. Now it actually works, I even managed to transfer my 10-ticket card from the old app. It is still a battery hog on Android, though! Got curious when I suddenly experienced much lower battery time on my phone. Be sure to go to settings and turn off "strømkrævende promt/power demanding prompt" (or whatever it is called in the english version) and also turn off the running process! As far as I can see, since the install, this app ate a hundred (!) times more battery energy than Chrome! And I have used Chrome more often than the DSB app! That's A Hundred Times more battery drain. Not 100%. ONE HUNDRED TIMES MORE - for a "dormant, not frequently used app"!
1 ★What the hell is this app? Often, when trying to buy a commuter card or an ordinary tickets, it just writes "Someting went wrong...". It often writes "Error while fetching stations". Sometimes it does not allow to log in because of some error! Few days later after writing the first version of the review... I cannot buy a ticket again!
1 ★DSB does it again! It seems this company has not moved out of the 20th century. It has been a very long time since I've experienced a less user friendly update of an App. Furthermore, forced down the throat without proper prior warning. My old 10-trip-card just vanished, no way to see it anymore, and now all I can do is hope DSB gives it back to me. I doubt it will happen, not a company to be trusted. This is public monopoly resulting in inefficiency at it's worst.
1 ★Since 20th of December, I could not book place tickets because of an update requirement. I proceed several times for the required update, but it remains pending. Based on advice from an ticket checker, I uninterrupted the app but now I cannot install it again. Problem is same, it remains pending. I'm in big trouble now because I use commuter card for travel.
1 ★Have to give it one star, the app often, as in several times when opening, crashes to desktop while fetching stations. "An error happening while fetching stations" is shown very briefly and then the app crashes. This is quite stressful when the conductor is asking for a valid ticket. It maybe seems to have started since the last update on the 15th of May 2019. If this error is rectified I will adjust my rating
1 ★Works maybe 1/10 times. The high risk of being fined for not having a valid ticket in case the app crashes on you or deletes your ticket when you have to show proof of purchase to a conductor is absurd. This level of "utility" is the case for any app that is in any way connected to some kind of public services in DK, so newcomers beware..
3 ★There are fuctions lacking that I cannot grasp why DSB wouldn't include in the app. like buying a tillægsbillet when you're travelling outside the zones of your monthly card could have been so easy, but instead the only way for me to seemingly buy a ticket, is by telling he app where I am going to and from, rather than just asking which zones I need. and ofcorse the app cannot calculate that I already have a valid zone ticket, so it will suggest buying a ticket from a zone I already have. dumb
1 ★20% of the time it won't connect to the server and it is impossible to buy tickets. I often buy tickets to go to work for the entire week because often it doesn't respond. "Sorry please try again later" So then my choice is to risk getting a ticket for not having a seat reservation, or take a long long s-train ride instead and leave much earlier from home. Super inconvenient.
1 ★the app charges you twice when you renew your commuter card and then you are spiraled into the rabbit hole of trying to contact the right dsb support team. The app also logs you out randomly and puts you in the weird position of not being able to show your ticket when you are asked to. Overall the app is as robust as all DSB services and their ability to meet their train schedules - 0/5 stars.