My Southern Cross Apk

My Southern Cross Apk

Latest version 4.1.17
05 Mar 2025

Older Versions

Apk Infos

Version4.1.17
Rating5.0/5, based on 1 votes
Size‎34.1 MB
Requires AndroidAndroid 8.0+ (Oreo)
Author's NotesPolicy benefits, prior approvals, faster claiming, member offers and CareHQ

About My Southern Cross APK

My Southern Cross APK Download for Android
My Southern Cross APK Download for Android

Description

Designed for members – it’s super-fast, easy and secure. 
Use the My Southern Cross app to check your benefits and balances, request prior approval and submit online claims faster. You can also get access to online GP consults with CareHQ.

App features: 
• Manage your health insurance policy on the go 
• Check your benefits balances and see your cover 
• Make claims* and request prior approval** for upcoming treatment  
• View your policy documents and communications
• Access online GP consultations through CareHQ, 7am-7am, 7 days a week
• Update your contact details 
• Check what you pay for your cover*
• View and redeem member offers.

*Policyholders only 
** Prior approvals not available for members on the HealthEssentials plan. 

To use the My Southern Cross app you need to be a Southern Cross Health Insurance member and be registered for My Southern Cross. By claiming through the app you agree to receive communications online in My Southern Cross. 

By installing the My Southern Cross app, you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view and claims you make using the app are subject to your current policy terms and conditions. 

Latest updates

What's new in version 4.1.17

This release includes a new member offer with Cancer Society and an update to the Bailey Nelson offer. It also includes a fix for a performance related issue.

How to install My Southern Cross APK on Android phone or tablet?

Download My Southern Cross APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (nz.co.southerncross.MySouthernCross-v4.1.17-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

4.1.17 (1386)34.1 MB
4.1.16 (1385)34.1 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

1 ★Impractical - logs you out frequently then requires one of the most elaborate sign in procedures of any app ever, even more than a bank. Easier to just use the website.
1 ★Communications won't download, app only opens communications via default app and then app won't allow files to open. I assume they are pdfs but it doesn't even tell you.
3 ★This app makes my life so much easier, no issues with 1 exception... that it takes sooooo long for claims so be paid! Things get tight when on a budget! Update: this latest version won't accept my pdf or images !
1 ★Every time this app requires an update, you have to spend ages trying to log in again. It's not like using biometrics or anything like it, you literally have to dig out your membership number (not as simple as 4-digit PINs) and then wait, hope and pray that it was all correct. Why does each update seem to make the app less user friendly
1 ★Whenever the app updates, I have to relogin with my all my details all over again as if I'm registering for the 1st time. Separates each claim and tells you how much can be claimed. If you want to check if you can claim something, good luck since the descrip are all "check full terms" which requires you to scroll through a 60+ page pdf each time. Go back to the web app. At least you don't have to register on each login. Each insurance company should have a matching Luigi to keep them in check.
1 ★Very poorly structured app. Trying to submit a claim, but cannot find the button to do so. Are you actively trying to make it difficult for you members to submit claims?!
3 ★Was tempted by the chance to win a Fold 6, so downloaded the app despite the worse review rating of any app i have seen (1.5/5). The app seems OK, not sure how much i would use it to be honest.
1 ★Can't login, with either card kr policy number it still rejects the credentials. The website accepts these same credentials so they're not wrong.
1 ★Tedious. Don't waste your time until they get rid of the over to the top security requirements that completely log you out and require you to re-register and re-authenticate periodically. Listen to your customers SX.
1 ★Practically unusable. Previously it would not stay signed in which is very poor for an app many would use once or twice a year. I have never had success with the new sign in method. I get the code, enter it and it just spins. If I reopen the app it asks me to sign in again