Teamwork Desk Apk

Teamwork Desk Apk

Latest version 2.3.1
27 Nov 2023

Older Versions

Apk Infos

Version2.3.1
Rating2.8/5, based on 75 votes
Size‎9.2 MB
Requires AndroidAndroid 6.0+ (Marshmallow)
Author's NotesManage your helpdesk & support your customers when you’re on the go.

About Teamwork Desk APK

Teamwork Desk APK Download for Android
Teamwork Desk APK Download for Android

Description

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.

Key Features:

• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation

Questions? Click on the App Support link below and we'll be more than happy to help!

Love the app? Leave a quick review below!

Latest updates

What's new in version 2.3.1

We've squashed some pesky bugs to improve your experience! Update now for a smoother and more reliable app performance. Thank you for your continued support!

How to install Teamwork Desk APK on Android phone or tablet?

Download Teamwork Desk APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.teamwork.mobile.desk-v2.3.1-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

2.3.1 (30203010)9.2 MB
2.2.0 (30202000)8.7 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

(*) is required

User's Reivew

5 ★If you want to see the whole team this is the way to do it. Keep working HArd (you big 🐷)
1 ★Won't even let me log in to my account
5 ★Love it! No better way to manage multiple emails for my clients and my company!
4 ★Great work. I guess If this desk feature is added to the actual Teamwork app instead of having separate, it'd have been more better.
5 ★Login loop. Doesn't load
1 ★No ability to create a new ticket is crazy. Also, it would be nice to have the ability to navigate between other Teamwork apps i.e. Project, CRM
1 ★Useless. Downloaded so I could answer tickets with screenshots from my phone but it doesn't allow attachments in replies so I'm stuck emailing attachments to myself to attach on desktop which is what I was trying to make more efficient.
3 ★Sub Par Notification Settings. I want the option to set notification that I receive a ticket for.
5 ★Works perfectly after rebooting phone and reinstalling. UPDATE. It seems like it has an issue after first opening. Reinstall, open ,works. Close, no longer works and is stuck at the account list. You can choose anything. Adding and removing the account doesn't do anything. I have to reinstall for it to work again one time. I do see a quick pop-up asking for Storage permission but it goes away and gets stuck at the account screen. Hope that helps.
3 ★Perfect for keeping up with tickets on the go. Very similiar to the desktop version. Able to process and close out some tickets right from the app. Would get 4 stars if the ability to add tags was included. In some cases tags are vital and required for our team so the lack of that feature is significant.