Customer Portal (CP) Apk
Apk Infos
| Version | 3.0 |
| Rating | 4.5/5, based on 15 votes |
| Size | 7.1 MB |
| Requires Android | Android 4.4+ (KitKat) |
| Author's Notes | One stop reporting app for tracking of all daily business metrics and reports. |
About Customer Portal (CP) APK
Table Of Contents
Description
CP is a one stop reporting app for on the go tracking of all day-to-day business metrics and reports with respect to volume trending, SLA trending, productivity, customer satisfaction, escalations etc.Key Features/benefits
• Charts for Volume Trending and SLA trending and productivity
• Engagement management – Issue management, MOM, escalations, customer feedback
• Team charter, roles and responsibilities, training plan and tracker
• Provides role based access at the various engagement levels
• Seamlessly integrates and pulls data from other business applications
• Visibility to real time information, status and health of the engagement
• Business decisions powered through the readily available volume & SLA trending and productivity reports
• Transparent metrics reporting and process management
• Helps improve customer satisfaction due to timely reporting and communication
Latest updates
What's new in version 3.0
• Account based customized reports• Bug fixes for reported issues
How to install Customer Portal (CP) APK on Android phone or tablet?
Download Customer Portal (CP) APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.tcs.cep-v3.0-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 3.0 (3) | 7.1 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
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A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
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