myHelpDesk Apk
Apk Infos
| Version | 1.1.29 |
| Rating | 4.5/5, based on 11 votes |
| Size | 4.2 MB |
| Requires Android | Android 5.1+ (Lollipop) |
| Author's Notes | Report, manage and resolve your corporate IT issues. |
About myHelpDesk APK
Table Of Contents
Description
Professional 24x7 technical support for your employees.THE BEST OPTION FOR EMPLOYEES ON THE GO
Provide your employees access to technical support around the clock. Features direct access to our professionally staffed U.S. based help desk who can resolve your technical issues of all kinds. We work around your schedule to resolve issues quickly and correctly the first time.
PROFESSIONAL GRADE OPTIONS
We will support your users in the following ways:
1. Direct dial-in priority access
2. App initiated tickets
3. Live running history updates
4. Email-only communication preference
5. Push notification updates
6. Introducing new feature for users to quickly request To Do's from their support team.
7. Fix-and-notify option for many types of common issues (e.g. "password resets")
CUSTOM WHITE LABELING AVAILABLE
myHelpDesk can be branded as YOUR Help Desk. Our white labeled app options integrate with our 24x7 Help Desk to provide a highly integrated and seamless support experience for YOUR own customers.
Our white label options are included FREE with a service subscription and include the following features:
1. Branded myHelpDesk app with your business logo
2. Your own displayed support email, phone and contact information
3. Branded voice prompt IVR menu for inbound calls
4. White labeled push and email ticket update notifications
5. Branded live-technician answer scripts
REQUIREMENTS
Your organization must be pre-activated with a current support subscription in order to utilize this app. Contact your provider directly or contact us at 1-888-414-8111 Opt. 4 to learn more.
TRY FOR FREE!
Don't have a current support subscription? Don't worry! The myHelpDesk app offers a free demo mode where you can access and utilize the app as if you were a pre-activated organization (limited access applies).
To demo the app:
1. Download app on your device
2. Click on 'Click Here to Demo'
3. Complete registration
Once in the app, you will be able to exercise the app's functionality. For more information regarding support subscriptions, contact us at 1-888-414-8111 Opt. 4 to learn more.
Keywords: help desk, service desk, tech support, mobile help desk, online help desk system, help desk ticketing, IT help desk, IT support desk
Latest updates
What's new in version 1.1.29
Android version upgraded.How to install myHelpDesk APK on Android phone or tablet?
Download myHelpDesk APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.dataprise.myhelpdeskapp-v1.1.29-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 1.1.29 (82) | 4.2 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
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A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
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A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
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A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
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