Zonka Feedback and Surveys Apk

Zonka Feedback and Surveys Apk

Latest version 4.70
04 Feb 2025

Older Versions

Apk Infos

Version4.70
Rating5.0/5, based on 1 votes
Size‎36.4 MB
Requires AndroidAndroid 5.0+ (Lollipop)
Author's NotesTake Customer Surveys, Kiosk Surveys, Offline Surveys, NPS CES CSAT Effortlessly

About Zonka Feedback and Surveys APK

Zonka Feedback and Surveys APK Download for Android
Zonka Feedback and Surveys APK Download for Android

Description

Revolutionizing Customer Feedback Collection with Zonka Feedback & Surveys: The Ultimate Survey App & Feedback Tool

Zonka Feedback & Surveys is at the forefront of modern survey apps, survey software, & survey tools, revolutionizing how businesses collect customer feedback and conduct surveys. It supports a wide range of devices and channels, including Android devices, tablets, iPads, mobile phones, touchscreen kiosks, & web-based surveys. Works offline without the Internet.

Easily design surveys & feedback forms using the app, get detailed graphical reports, instant alerts, & notifications. Use Industry standards like Net Promoter Score (NPS) surveys & Customer Effort Score (CES).

Zonka Feedback Survey Platform: Use Cases
1. Kiosk Surveys Setup: Seamlessly set up Android-based surveys as kiosks to gather feedback from visitors, shoppers, & guests at airports, malls, or other public spaces
2. Offline Surveys & Feedback: Zonka Feedback facilitates capturing feedback even without internet connectivity, ensuring uninterrupted data collection, even in remote areas or washrooms
3. Customer Service Feedback: Collect feedback from customers, guests, & visitors in real-time through multiple channels like live chat or ticketing systems
4. Patient Satisfaction, Employee, Visitor, & Customer Satisfaction Surveys: Understand the pulse of your stakeholders, be it patients in a healthcare facility, employees in an organization, or customers visiting your store or website
5. NPS Surveys, CES Surveys: Implement Net Promoter Score & Customer Effort Score surveys to measure customer loyalty & ease of interaction during facility inspections, audits, or deliveries
6. Event Surveys: Capture feedback & insights from participants at events, trade shows, or exhibitions to improve future experiences
7. Market Research & Product Surveys: Conduct in-depth surveys to understand your audience better & gain valuable insights into your customers' preferences
8. Emoticon & Smiley Surveys: Utilize visual cues like smiley faces, likert scales, happy-or-not, 5-star, or 1-to-10 ratings to understand customer emotions
9. Multi-Channel Surveys: Distribute surveys through various channels, such as Android, iPad, Email, SMS, & Online Surveys, ensuring wider reach and enhanced data collection during logistics, incidents, or installations
10. Multi-Lingual Surveys: Break language barriers & capture feedback in multiple languages to cater to diverse audiences & ensure effective communication
11. Enterprise-Grade, Designed for Chains: Manage multiple locations with ease. Foster collaboration with Comparative Reports

Create Surveys Using Zonka Feedback
1. Sign up and Log In: Create a free account on the Zonka Feedback website and access the dashboard
2. Choose Survey Type: Select from various survey templates, including customer satisfaction, event feedback, & employee engagement
3. Design Your Survey: Customize the survey with branding elements, multiple question types, & interactive features
4. Add Graphical Emoticons & Likert Scales: Make the survey more engaging using emoticons & likert
5. Distribute Your Survey: Reach respondents through web, Android, email, SMS, & QR codes
6. Analyze Survey Responses: Access comprehensive reports for holistic insights
7. Take Action: Convert feedback into actionable tasks to improve customer experience promptly. Automate responses for efficient customer support

Zonka Feedback's survey app, survey software, & feedback tool covers VoC & unlocks customer feedback potential. Perfect for healthcare provider, retail outlet, SaaS company, financial institution, B2B or B2C enterprise, educational institution, clinic, hospital, mall, salon, spa, gyms.

Integrate with popular platforms like Salesforce, Zendesk, HubSpot, Intercom, Pipedrive, ActiveCampaign, Freshdesk, Front, HelpScout, Slack, Microsoft Teams, and Zapier for seamless data management & enhanced productivity.

Latest updates

What's new in version 4.70

Added Support for Nepali, Hmong, Serbian, Bulgarian and Somali languages

How to install Zonka Feedback and Surveys APK on Android phone or tablet?

Download Zonka Feedback and Surveys APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.zonka.feedback-v4.70-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

4.70 (238)36.4 MB
4.69 (234)27.5 MB
4.64 (228)27.5 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

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A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

5 ★Hands down, one of the best apps to take feedbacks from multiple channels.
5 ★Zonka undoubtedly gave my business the insights it needed in order to boost customer satisfaction.
5 ★Zonka helped us take a closer look into customer likes and dislikes which were previously unknown. High utility app for enterprises.
5 ★The multiple location comparison feature is so beneficial for gauging the performance of your different outlets based on customer feedback. Highly recommended!
5 ★Amazing app. Super easy to use. Makes taking feedbacjs very convenient and helps with business
5 ★Great app to take feedback of your customers in an interactive manner and grow your business faster..
5 ★I was able to create professional looking surveys in minutes. Recommended!
5 ★User interface is amazing and the template library has beautiful as well as useful survey templates!
5 ★Perfect for my store to get reviews from my customers
5 ★Excellent app to take feedback! Easy to configure and use.
1 ★I was unable to use this application as it hanged my phone and screwed by phone.
5 ★This application is great for all businesses that take customer feedback! Very comprehensive and well structured. Keep it up guys.