Customer Service & Call Centre Apk
Apk Infos
| Version | 1.0 |
| Rating | 3.0/5, based on 1 votes |
| Size | 17.7 MB |
| Requires Android | Android 4.0+ (Ice Cream Sandwich) |
| Author's Notes | Get into the service industry or improve your skills with this training manual. |
About Customer Service & Call Centre APK
Table Of Contents
Description
For English as a Second Language (ESL) individuals, English speakers who are pursuing a career in Customer Service, or English speaking representatives who want to improve their customer service skills.In this textbook, you will learn how to communicate in the telecommunication industry and resolve issues. The lessons are tailored to help you provide excellent customer service and interpersonal relationship skills with individuals. It is very interactive and there are many practice exercises (Practercise) to use and learn from.
The methods used in teaching adult learners (andragogy) have been demonstrated in this text. Adult learners are self-directed, motivated, practical, goal driven, and like to be respected when learning. They bring life experiences and knowledge to their learning. There are numerous practice exercises in this text for the learner to discuss their experiences and knowledge while learning or improving the English Language.
Although this textbook can be used by English speakers, it was designed to assist English as a Second Language (ESL) learners develop their English speaking skills while gaining the knowledge to pursue a career in the Customer Services Industry or enhance their skills in this profession. Communicative Language Learning allows the students to learn the English language by completing tasks that allow them to communicate with their peers. There is minimal Teacher Talk Time (TTT) as students do most of the interactions. The main focus is on fluency; as a result, there are many discussion exercises in this text. The teachers’ main roles during the lessons are to listen for errors and provide corrections.
How to install Customer Service & Call Centre APK on Android phone or tablet?
Download Customer Service & Call Centre APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.customerservicecallcentre101-v1.0-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 1.0 (1) | 17.7 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
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