Kayako Classic Apk

Kayako Classic Apk

Latest version 2.7.9
12 Mar 2018

Older Versions

Apk Infos

Version2.7.9
Rating3.3/5, based on 397 votes
Size‎2.4 MB
Requires AndroidAndroid 4.0+ (Ice Cream Sandwich)
Author's NotesTake your helpdesk and your customers with you

About Kayako Classic APK

Kayako Classic APK Download for Android
Kayako Classic APK Download for Android

Description

If you’re using our latest version, then try out the new Kayako App by clicking here.

Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.

Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets

Latest updates

What's new in version 2.7.9

- Minor Bug fixes

How to install Kayako Classic APK on Android phone or tablet?

Download Kayako Classic APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.kayako.android-v2.7.9-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

2.7.9 (14234279)2.4 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

4 ★App works just like if you are in the website. Great job!
2 ★Sticks st logon page, no error or messages
3 ★Can't view attachments
5 ★How to access the filters?
5 ★Great app
4 ★After uninstall and reinstall seems to not force close. 4 stars due to having to reinstall.
2 ★Love being able to update from app, but should have more sorting options and an all ticket option without having to filter. Main complaint/bug: doesn't show custom ticket types or statuses for whatever reason.... screws up things when updating tickets with those custom types/statuses... also lacking a lot of options like predefined replies and a ton of other things to properly perform support via mobile ie no live chat support for mobile after many years with a 2000$+500 per year sftwre is ridiculous.
4 ★I had the same issues as some of the other commentors - with the app crashing upon entering notes or replying. Uninstalling and reinstalling fixed this issue.
2 ★When raising a new ticket on the app there is no prompt for the custom fields that I have added to each department do you plan to add a facility for this in future releases? Are custom fields available through the iphone app?
2 ★Features are okay but its just not stable anymore and no sign of updates. Add notes our try and reply crashes every time
5 ★This app is really good but it is desperately missing the chat feature. This feature will make it a super app.
2 ★Use to work well but now its not refreshing data for departments and other ticket properties that should be there. Also crashes when trying to add notes or reply to a users ticket.