CA Service Management Apk

CA Service Management Apk

Latest version 3.1.15
10 Nov 2020

Older Versions

Apk Infos

Version3.1.15
Rating3.0/5, based on 126 votes
Size‎8.4 MB
Requires AndroidAndroid 5.1+ (Lollipop)
Author's NotesUnified Mobile App for CASM : CA SDM, Service Catalog and CA ITAM.

About CA Service Management APK

CA Service Management APK Download for Android
CA Service Management APK Download for Android

Description

This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.

Latest updates

What's new in version 3.1.15

We are updating the app to make your experience better. This release includes bug fixes and stability improvements.

How to install CA Service Management APK on Android phone or tablet?

Download CA Service Management APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.ca.sdm.camobile-v3.1.15-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

3.1.15 (22)8.4 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

3 ★This needs Time Entry as that is required by my company
4 ★After last update, characters are random in the application
5 ★Much improved interface and usability. Great app!
5 ★Comes in handy for various tasks.
4 ★"WE" currently are on 12.6 which is why it has "issues"
1 ★Just like the software not backwards compatible with so many errors and issues in the web interface this app sucks using Internet Explorer I want a mobile version that works at my infrastructure but I don't expect much from this company! And I note a company that doesn't even use their own software.
5 ★Exciting Service Catalog request and approval capability additions. Simplified login and improved look n feel :) Well done CA Technologies!
5 ★The new screen layout and navigation is pretty smooth.
5 ★Like this awaited app for ca sdm
1 ★Atleast fix the ITSM Parse issue at login. Disappointed at the very first minute!
5 ★SDM is now mobile enabled for Android devices through the Google Play Store!
1 ★black screen