The GoodSAM Responder App is a professional deployment system used by Emergency Services around the world.
GoodSAM provides a range of solutions connecting those with specific skill sets to those in need, for example:
- GoodSAM Cardiac – This system is used by ambulance services to alert those trained in resuscitation (e.g. off duty paramedics, nurses, doctors, police and fire staff) to those nearby who are likely to be in cardiac arrest. This system has saved many lives around the world. - GoodSAM Volunteer Response – GoodSAM is a platform used by organisations such as the Royal Voluntary Service and British Red Cross. - GoodSAM Pro – This is a professional dispatch system for community first responders and the emergency services.
The App utilises the latest in location technology and has many advanced features including a built in “radio” (Buzz) function so you can communicate with surrounding colleagues.
The GoodSAM platform has saved hundreds of lives and helped many thousands of people around the world. If you can help your community, please download the App and register under your parent organisation (or get your parent organisation on board if they are not on!).
Visit www.goodsamapp.org for more information
Please download the App and join our global community.
Latest updates
What's new in version 18.5
- Minor bug fixes and improvements.
How to install GoodSAM Responder APK on Android phone or tablet?
Download GoodSAM Responder APK file from ApkClean, then follow these steps:
Update Phone Settings
Go to your phone Settings page
Tap Security or Applications (varies with device)
Check the Unknown Sources box
Confirm with OK
Go to Downloads
Open Downloads on your device by going to My Files or Files
Tap the APK file you downloaded (com.goodsam.responder-v18.5-ApkClean.apk)
Tap Install when prompted, the APK file you downloaded will be installed on your device.
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading). As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
Don't hesitate to contact us if you have any questions or concerns.
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User's Reivew
2 ★I didn't find it very easy to install the app. It wouldn't work on my Android Tablet, so I did it on my phone but then it asked me to "simulate an alert" on my laptop as there would be no sound on my phone while the app was switched on. Then I disovered that I couldn't login on my laptop with my email and password because it seems I already have an account which I must have created when I registered as a volunteer early last year and which I had forgotten about, as I was never asked to volunteer. I am confused now about what to do and have spent nearly an hour trying to sort this out. I just want to help.
1 ★The installation is clunky. If there's anything going to stop somewhere using an app, that'll be it. (I test and write software as a profession.) It's hard to scroll the page without hitting a selector (such as the country). The image crop allows only a square and could not set to the width of my driver's license, so part of the license was cut off. After several attemps of that, I was forced to select Work ID instead of Drivers License. And please fully capitalise countries' names! Edit: Thank you for your reply. I know how to use a camera. The image I was trying to use had the full driver's license - it was the cropping that did not allow me to use any more than 2/3 of the image that was previously taken by the camera. Edit 2: As noted, it can get into a state where a community responder cannot select 'drivetrs license. Was this app tested by devs?
5 ★Upon installation, I can't seem to get past the initial introduction pages. The button at the bottom which says "Ask for permissions" does nothing when tapped. I've checked the permissions that the app has been granted in the application manager, and it has everything it needs. Phone is a Samsung J3 running Android 5.1.1. Update: Thanks to the team for updating this so quickly. All working perfectly now!
3 ★The distance slider doesnt work properly. If I slide it to 25km, I go to another section of the app then come back to the distance and it has reset to a random distance. If I change it again, do something else and come back, the distance has reset to another random number. Quite infuriating and means it is not possible to set yourself as available in the correct radius. Samsung S8.
4 ★Update: issue now fixed with a distance slider on the 'me' tab, the app now works fine. ----- I am being inundated with requests that are far outside of the area I can reasonably travel. In the last 10 minutes I have had 31 requests to help, but all 5km-10km away. I have double checked that the app knows my location via the emailed link. I can't spend all day rejecting 3 requests a minute until I find one that is in a reasonable cycle/foot radius of my location.
5 ★Brilliant have been able to help lots of people using this. Would like to know how to turn the volume for the siren down as very loud but other than that I have used it for over a year now with no problems.
3 ★This app worked very well with my previous Android 10. Since upgrading my phone to a new Android 10, I stopped getting sound notifications. I followed your FAQs, allowed all permissions, but I still don't get them as sound alert. I used to have a sound notification for a simulated task, but I don't get it now. Can you help please as I may miss request if I don't look on the screen...
2 ★Buggy, clunky UI. Clicking on 'Show details' of a booked task closes the app every time. The details can only be seen by restarting the app. No way to go back to the homepage without clicking back through every page of the 'tasks' section. Can't copy text, eg task addresses. User unfriendly.
1 ★Over 500 hours of volunteering, not been called on once. Reported the problem, told to uninstall and reinstall. Did that a few times, still not working. Reported the problem verbally on a couple of occasions as well as by email, to no avail. How much money and time have the NHS wasted on this app? Please tell me if this app is working.
2 ★1. I uninstalled the Goodsam app from my Android v10 tablet as the Task tab didn't show like on the smartphone. I was planning to reinstall to fix this bug. Now it says my tablet isn't compatible. WHY!!? It seems perverse to withdraw the tablet version. It was useful if my wife borrowed the phone. 2. I am signed up as a stewarding volunteer. It would help if you could add an alert when a task comes in. This could be the siren already in place. But as the "tasks" are less urgent an email would suffice.
4 ★Fundamentally sound but as a NHS volunteer responder there are two key niggles which could be addressed to make life much easier: 1. Unable to copy phone numbers from alerts to paste into the phone app, which means switching back and forth to type it manually. Can you make the number a link to dial directly or at least let it be copied to the clipboard? 2. Can't accept more than one task at a time so it's not possible to do them in one trip or make another call when the first isn't answered.
4 ★Sometimes I wonder if anyone knows that I have logged on "duty" to the controllers. I have logged on for a mere 180 hours and in that time I have had just four "shouts" three of which didn't pick up and the fourth just needed a "chat. How do I know, that you know, that I am here ready to go? Many thanks Alan Hobbs