Salesforce Service Cloud Apk

Salesforce Service Cloud Apk

Latest version 1.3.0
23 Jan 2023

Older Versions

Apk Infos

Version1.3.0
Rating4.4/5, based on 9 votes
Size‎39.2 MB
Requires AndroidAndroid 5.0+ (Lollipop)
Author's NotesService Cloud

About Salesforce Service Cloud APK

Salesforce Service Cloud APK Download for Android
Salesforce Service Cloud APK Download for Android

Description

Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go. Built with small and medium sized businesses in mind, the Service Cloud Mobile app allows you to create, update, reassign, and manage cases with just a few of taps. You can also create and update accounts and contacts. Service Cloud Mobile works with Essentials and all other editions of Salesforce.

Users can:

* Create, update, edit, and collaborate on cases
* Create and edit accounts and contacts
* Manage case lists
* View cases in queues
* Communicate via email, Facebook, and Twitter, and Chatter
* Use bulk actions
* Search contact and account details
* Manage notification settings to keep a handle on cases and queues
* Send Salesforce feedback about the app

Latest updates

What's new in version 1.3.0

Manage your cases with ease using case list filtering and a new search experience. Filter cases by origin to get a quick view of where your team's work is coming from, or by status to see what's new, in progress, or closed. Search for cases in the app, and use the advanced search to find the case, account, or contact you're looking for—faster.

How to install Salesforce Service Cloud APK on Android phone or tablet?

Download Salesforce Service Cloud APK file from ApkClean, then follow these steps:

Update Phone Settings

  • Go to your phone Settings page
  • Tap Security or Applications (varies with device)
  • Check the Unknown Sources box
  • Confirm with OK

Go to Downloads

  • Open Downloads on your device by going to My Files or Files
  • Tap the APK file you downloaded (com.salesforce.service.lightning-v1.3.0-ApkClean.apk)
  • Tap Install when prompted, the APK file you downloaded will be installed on your device.

Older Versions

1.3.0 (37)39.2 MB

Questions & Answers

Q: What is an APK File?

A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.

Q: If I install an APK from this website, will I be able to update the app from the Play Store?

A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.

Q: Why ApkClean.net can guarantee APK 100% safe?

A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.

Q: What are Android App permissions?

A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.

Don't hesitate to contact us if you have any questions or concerns.

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User's Reivew

1 ★No ability to add a template when responding to an email.
5 ★The app is really slick and easy to use. It's great for support agents on the go.
4 ★Hello there, Please integrate search option using ticket ids as well as Milestone tracker within this app.
5 ★Great app from Salesforce! Fatser and Fluidic UI..! Hoping the SalesforceApp (original one) will also be upgraded to be like this.
5 ★Great for handling cases on the go.
5 ★I love that I can create custom notifications and receive them when I'mmentioned on a case or assigned one. Super useful.