ezMobile - Remote Support Apk
Apk Infos
| Version | 1.5.0 |
| Rating | 5.0/5, based on 1 votes |
| Size | 24.8 MB |
| Requires Android | Android 8.0+ (Oreo) |
| Author's Notes | Mobile support |
About ezMobile - Remote Support APK
Table Of Contents
Description
ezHelp's Mobile Support - ezMobile' is a mobile support solution that allows customer support representatives to share their screen with customers' Android devices and resolve issues on Android devices in real-time.With ezMobile, you can always be there to support your customers' Android devices. Start your mobile remote support service with ezMobile now.
* For Samsung, LG, and SONY Android device users, please install the manufacturer's dedicated application.
[Main Features]
1. Screen Sharing
-Customer support representatives can screen-share your mobile device screen in real-time to resolve issues.
2. Live Chat
-Allows users and support representatives to chat in real time.
3. file transfer
- Users and support agents can transfer files in both directions.
(However, the customer's device can only access the download folder - comply with Android policy)
4. Drawing
- The customer support representative can use the drawing tool to display a picture on the user's device screen.
[How to use]
Step1. Install and run 'ezMobile' from Google Play.
Step2. Enter the access code (6 digits) provided by the representative and touch the OK button.
Step3. The representative will perform mobile support.
Step4. End the support service.
Access Permissions
Phone - Used to show phone status and application list, etc.
Storage - Used to transfer files
Screenshot - to share screenshots with the agent
Location - to get network-based location information.
=== === AccessibilityService API Usage Notice ===
'ezMobile-Remote Support' uses the AccessibilityService API as a way to support the interaction between a device with EZMobile installed and a customer support representative for the functions specified in the following items.
AccessibilityService API is used to support the interaction between a customer support representative and a device with ezMobile installed for the functions specified in the following items.
If a customer cannot understand and use the app's services normally, or cannot utilize the app's touch normally due to a disability, etc.
It is used for the role of performing the touch of the representative after the customer's consent.
'ezMobile-Remote Support' does not collect any personal information other than for the purpose of the above functions using the Accessibility Service API.
* Homepage and customer support
Homepage : https://www.ezhelp.co.kr
Customer Support : 1544-1405
(Weekdays: 10 am ~ 6 pm, closed on Saturdays, Sundays, and holidays)
Latest updates
What's new in version 1.5.0
Minor bug fix.How to install ezMobile - Remote Support APK on Android phone or tablet?
Download ezMobile - Remote Support APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.midassoft.ezmobileandroid-v1.5.0-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 1.5.0 (6) | 24.8 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
Q: Why ApkClean.net can guarantee APK 100% safe?
A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
Don't hesitate to contact us if you have any questions or concerns.
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