ACE To Go Apk
Apk Infos
| Version | 26.0.1 |
| Rating | 5.0/5, based on 1 votes |
| Size | 1 MB |
| Requires Android | Android 2.3+ (Gingerbread) |
| Author's Notes | ACE To Go makes it easy to extend the reach of your Telia ACE Contact center |
About ACE To Go APK
Description
ACE To Go makes it easy to extend the reach of your Telia ACE Contact center.It is the perfect tool for adding experts or agents, with a mobile workday to the team. Use the app to serve queues and waiting lists to answer incoming IVR calls and make callbacks while on the go.
App functionality gets you going with the basics from our full web-based agent application. Key features include:
• Set your status - Ready or Paused
• Select queues and waiting lists to serve
• View real-time status of queues and waiting lists
(available agents, contacts in queue, queue time and service level fulfilment)
• Handle incoming calls
• Handle callbacks
• Request assistance by forwarding an ongoing call to a queue, an agent or any number
• Provide feedback on the outcome of a contact
• Review and place calls to entries in your ACE session call log
The app is built on a modern framework that provides strong, built-in security and it keeps the user logged in, even with the app in the background. Notifications inform the user of incoming ACE calls and more. ACE To Go is designed to be both user friendly for newcomers and familiar to experienced ACE Interact users.
How to install ACE To Go APK on Android phone or tablet?
Download ACE To Go APK file from ApkClean, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.teliacompany.ACEmobile-v26.0.1-ApkClean.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
Older Versions
| 26.0.1 (1) | 1 MB |
Questions & Answers
Q: What is an APK File?
A: Just like Windows (PC) systems use an .exe file for installing software, Android does the same. An APK file is the file format used for installing software on the Android operating system.
Q: If I install an APK from this website, will I be able to update the app from the Play Store?
A: Yes, absolutely. The Play Store installs APKs it downloads from Google's servers, and sideloading from a site like ApkClean.net goes through a very similar process, except you're the one performing the downloading and initiating the installation (sideloading).
As soon as the Play Store finds a version of the app newer than the one you've sideloaded, it will commence an update.
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A: Whenever someone wants to download an APK file from ApkClean.net, we'll check the corresponding APK file on Google Play and allow user download it directly (of course, we'll cache it on our server). If the APK file does not exist on Google Play, we'll search it in our cache.
Q: What are Android App permissions?
A: Apps require access to certain systems within your device. When you install an application, you are notified of all of the permissions required to run that application.
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